
Identify business events
Document existing business processes
Model the AS IS business process
Use the process models to identify business process problems
Localize business process timing conflicts and anomalies
Identify error and exception processes and how they work
Communicate the operation of the business process to other business personnel
Identify process measurements to evaluate initial and continuous improvement
Identify measures to track ongoing progress
Develop a list of process improvements and/or requirements
Document the details of each process using the most appropriate technique
Extract, document, and analyze business rules embedded on the processes


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